Card Kingdom Support

Shipping Questions 15

• When will my order ship?
• My order has shipped. When will it arrive?
• Will my shipment have tracking?
• Where can I view my tracking link?
• Why is my tracking link not working?

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Release Questions 6

• My order has prerelease items and non-prerelease items. Do I have to wait for it to ship?
• If I cancel now and reorder later, will I get the same price?
• Why are there different ship dates listed for prerelease orders?
• When will my prerelease order ship?
• Will my future prerelease order ship early?

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Website and Account Guide 12

• What is your mailing address?
• What is your return policy?
• What do the different Order Statuses mean?
• How do I check my order and sales history?
• Do you offer phone support? What is your phone number?

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Buying Cards 26

• I ordered the wrong thing. How do I cancel my order?
• What should I do if my order has not arrived?
• Can I change my order before it ships?
• My cards arrived in a condition other than what I was expecting, what can be done?
• What do I do if something is missing from my order?

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Selling Cards 24

• How can I ship my cards to you safely?
• My order is complete. When will I be paid?
• How long do I have to send you the cards?
• Do you contact me with the grading results before completing and paying for my order?
• I’m a first-time seller – How do I sell my cards?

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Shipping Rates and Details 4

• Domestic Shipping Information
• Domestic Shipping Information - PO Box, APO, FPO, DPO, AK, HI, US Territories
• International Shipping Information
• How do I get free shipping?