In order to get you your payment as quickly as possible, we don't usually contact you with the grading results before completing your order. If you would prefer to be notified with your card grades before we finalize and pay out the order, please include a note on the customer comments section of your purchase order with this request and we are happy to email you with the grades and allow you an opportunity to request cards back. The customer comment section is found during checkout on the Review Order step (Step 3):
Once an order is finalized, the cards are incorporated into our live inventory, and we are unable to reverse any part of the sale. If your order has already been submitted to our system but has not be finalized and paid out to you please feel free to contact our Customer Support team to request this here. Please include your purchase order number when emailing to help our representatives take care of your request right away.