Card Kingdom Support
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When will my order ship?
When will my cards arrive?
Will my shipment have tracking?
Where can I view my tracking link?
Why is my tracking link not working?
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My order contains items other than pre-release. Will my entire order be delayed?
How will I know if my presale order is delayed?
If I cancel now and reorder later, will I get the same price?
If I cancel, how quickly will my refund be processed?
Will my box price or order total change because of this?
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Card Kingdom Web Site and Account Guide
What is your mailing address?
What is your return policy?
How do I check my order and sales history?
Why is my shopping cart empty?
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What do I do if something is missing from my order?
My cards arrived in a condition other than what I was expecting, what can be done?
What should I do if my order has not arrived?
My order was marked as delivered, but I have not received it. What do I do now?
I ordered the wrong thing. How do I cancel my order?
Can I change my order before it ships?
Can you combine multiple orders so they ship together?
Will my order be charged customs taxes or import fees?
I placed an order with presale and current items; can you send the in-stock items before the release date?
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I’m a first-time seller – How do I sell my cards?
How can I ship my cards to you safely?
What should I do if I forgot to include my purchase order number?
How long do I have to send you the cards?
How do I sell bulk cards?
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Shipping Rates and Details
Domestic Shipping Information
International Shipping Information
International Shipping Rates - Canada
International Shipping Rates Group A
International Shipping Rates Group B
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Our Response to COVID-19
Are your operations running normally despite COVID-19?
What is Card Kingdom doing to protect its customers and employees?
Am I able to pick up or drop off cards at your brick and mortar locations?
Should we expect delays?
Can someone catch the virus from MtG cards? What about from the packaging or shipping materials?
See all 6 articles