Card Kingdom Support
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Our Response to COVID-19
Are your operations running normally despite COVID-19?
What is Card Kingdom doing to protect its customers and employees?
Am I able to pick up or drop off cards at your brick and mortar locations?
Should we expect delays?
Can someone catch the virus from MtG cards? What about from the packaging or shipping materials?
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Card Kingdom Web Site and Account Guide
What is your mailing address?
What is your return policy?
What do the different Order Statuses mean?
How do I check my order and sales history?
Why is my shopping cart empty?
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What do I do if something is missing from my order?
My cards arrived in a condition other than what I was expecting, what can be done?
What should I do if my order has not arrived?
My order was marked as delivered, but I have not received it. What do I do now?
I ordered the wrong thing. How do I cancel my order?
Can I change my order before it ships?
Can you combine multiple orders so they ship together?
Will my order be charged customs taxes or import fees?
Do you have any international export restrictions?
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I’m a first-time seller – How do I sell my cards?
How can I ship my cards to you safely?
What should I do if I forgot to include my purchase order number?
How long do I have to send you the cards?
How do I sell bulk cards?
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When will my order ship?
When will my cards arrive?
Will my shipment have tracking?
Where can I view my tracking link?
Why is my tracking link not working?
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Shipping Rates and Details
Domestic Shipping Information
International Shipping Information
International Shipping Rates - Canada
International Shipping Rates Group A
International Shipping Rates Group B
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Commander 2020 Release Questions
How will I know if my presale Commander 2020 order is delayed?
Okay, my Commander 2020 order was delayed. When will I get it?
Will my box price or order total change because of this?
Do I need to do anything? Do I have options? Can I cancel my order?
My order contains items other than Commander 2020. Will my entire order be delayed?
See all 6 articles