Card Kingdom Support
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
When will my order ship?
My order has shipped. When will it arrive?
Will my shipment have tracking?
Where can I view my tracking link?
Why is my tracking link not working?
View all 10
My order has prerelease items and non-prerelease items. Do I have to wait for it to ship?
If I cancel now and reorder later, will I get the same price?
Why are there different ship dates listed for prerelease orders?
When will my prerelease order ship?
Will my future prerelease order ship early?
View all 6
Website and Account Guide
What is your mailing address?
What is your return policy?
What do the different Order Statuses mean?
How do I check my order and sales history?
Why is my shopping cart empty?
View all 10
I ordered the wrong thing. How do I cancel my order?
What should I do if my order has not arrived?
Can I change my order before it ships?
My cards arrived in a condition other than what I was expecting, what can be done?
What do I do if something is missing from my order?
View all 27
How can I ship my cards to you safely?
My order is complete. When will I be paid?
How long do I have to send you the cards?
Do you contact me with the grading results before completing and paying for my order?
I’m a first-time seller – How do I sell my cards?
View all 22
Shipping Rates and Details
Domestic Shipping Information
Domestic Shipping Information - PO Box, APO, FPO, DPO, AK, HI, US Territories
International Shipping Information
International Shipping Rates - Canada
International Shipping Rates - Group A
View all 8