Tracking links for orders placed with a Card Kingdom account can be found in your order history, available here: https://www.cardkingdom.com/myaccount/order_history
If you created an order using the Guest Checkout feature, please follow the "View or Manage Order" link from the confirmation email you received when your order was created. After your order ships, there will be a link under the "Shipment Status" portion near the top right of the page.
If you have not received a confirmation email, or need help locating your tracking information please e-mail us here.
Why does my order not have a tracking link available?
All orders shipped from Card Kingdom include tracking information. Tracking links may not become active immediately after the shipment is confirmed, but most packages should be updated within 24 hours.
Tracking for packages shipped via Asendia e-PAQ Plus may take up to five business days to update while the package is in transit to the nearest international distribution center.
Please contact us if your order does not have a tracking number.
Why is my tracking link not working?
Tracking links will activate when the post office scans them at the first stop. After you receive your shipping confirmation email, tracking links take up to 24 hours to activate for most services, and up to five business days for Asendia e-PAQ Plus.
In rare cases, orders shipped less than 24 hours ago might have tracking numbers showing as delivered, because many shipping companies recycle tracking numbers and it may not have updated yet.
If you have not received a confirmation email, or you're still having issues accessing your tracking information after 24 hours, please e-mail our support team here, and we are happy to look into this for you!