Commander 2020 Release Questions

The release date for Commander 2020 is set for May 15th. Learn more about your order, including general information on when it is expected to ship.

How will I know if my presale Commander 2020 order is delayed?
If your order is delayed, we will reach out to you via email on the week of May 11th to inform you of the delay. We are still determining if there is any wa...
Wed, 6 May, 2020 at 1:04 PM
Okay, my Commander 2020 order was delayed. When will I get it?
The moment more Commander 2020 arrives, we will fulfill existing orders. We’re starting to get confirmation from our vendors that product will be arriving i...
Thu, 14 May, 2020 at 4:40 PM
Will my box price or order total change because of this?
As long as you keep your original order, your prices will not change and you will be billed at the same price as when you initially placed the order.
Wed, 6 May, 2020 at 1:20 PM
Do I need to do anything? Do I have options? Can I cancel my order?
At this time, we recommend waiting to see if your order ships on 5/15. If we do not have stock to ship at that time, we’ll be in contact via email with f...
Wed, 6 May, 2020 at 1:40 PM
My order contains items other than Commander 2020. Will my entire order be delayed?
We are unable to partially ship orders. If you receive an email saying your Commander 2020 order is delayed, and that order contains other products, the ful...
Wed, 6 May, 2020 at 1:42 PM
How are Commander 2020 orders being fulfilled?
We are fulfilling Commander 2020 orders based on availability and date of placement.
Wed, 6 May, 2020 at 1:43 PM