10/2/2024 - Our current average order processing time is 2 days. Only Next Day, 2nd Day, and Express shipping methods are exempt from our average processing time. If you need an order by a particular date, we recommend selecting the Next Day, 2nd Day, or Express shipping options.
Most in-stock orders, including those with Priority ship methods, are processed and shipped out within 72 hours. Processing time may vary during set releases and after holidays or promotions. All carrier transit times listed on our sites reflect our best estimate but may differ based on carrier issues outside of our control.
Orders may take longer than 72 hours to process if they require an address or payment verification or include out-of-stock items.
Typically, Next Day, 2nd Day, and Express orders placed before noon (Pacific Time) are shipped same-day, Next Day, 2nd Day, and Express orders placed after noon PT ship the following business day.
We continue to see that all carriers are seeing an increased volume of package deliveries which may result in transit time delays. We recommend placing your order as early as possible if you would like it to arrive by a specific date. We are unable to guarantee delivery dates, although we always aim to get your order packed and in transit as soon as possible.
Thank you for your patience when we experience delays. We are fortunate to have a dedicated Operations team that genuinely cares about getting your orders processed quickly. We continue our commitment to having strict health and safety protocols that put our teams' well-being at the forefront. Through all of this, safeguarding our teams remains a top priority.
If you're looking for information on Ship-to-Store orders, please view this article.