Card Kingdom may take steps to prevent unauthorized purchases or transactions. To ensure your security, we may need to verify the payment information used on your order, on a case-by-case basis as requested by our third-party payment authorization services.
To avoid delays, please confirm you have entered the correct billing and shipping information when placing an order. If you are using a credit card, the billing address must match what is on file with your financial institution.
If we need to verify your information, our Customer Support team will reach out via email with additional questions to verify the payment method. Customers with a Card Kingdom account in good standing may have these restrictions lifted once we have successfully verified the payment method linked to your order.
Please be aware, customers utilizing guest checkout may be prompted to verify the payment method with each order, since guest orders are not connected to a Card Kingdom account.