Buying Cards

I ordered the wrong thing. How do I cancel my order?
If you have a Card Kingdom account, you can now cancel your order from your order history page or your order confirmation page! Card Kingdom orders can only...
Mon, 18 May, 2020 at 12:23 PM
What should I do if my order has not arrived?
If your order appears to be stuck in transit, we recommend first reaching out to the shipping company and signing up for tracking alerts through the approp...
Thu, 1 Sep, 2022 at 9:06 AM
Can I change my order before it ships?
In most cases, we are not able to modify orders once they have been placed. If you would like to modify your order, you can reach out to our customer suppor...
Mon, 17 Feb, 2020 at 8:50 AM
My cards arrived in a condition other than what I was expecting, what can be done?
Please contact customer support within 48 hours of receiving your package to open a claim and alert us about your condition question(s). Any requests brough...
Thu, 7 Nov, 2019 at 11:36 AM
What do I do if something is missing from my order?
Please contact customer support within 48 hours of receiving your package to open a claim and alert us something was missing in your order. Any issues broug...
Thu, 31 Oct, 2019 at 3:19 PM
Can you combine multiple orders so they ship together?
We are unable to combine multiple orders for shipment. Currently, the only way to combine orders is to cancel them and place a new order with the combined i...
Mon, 11 Nov, 2019 at 11:27 AM
My order was marked as delivered, but I have not received it. What do I do now?
Please contact customer support within 48 hours of your package being marked delivered to open a claim and alert us your package is missing. Any claims that...
Sun, 20 Oct, 2019 at 2:28 PM
Do you have any international export restrictions?
Out-of-print sealed MTG Product is available for Card Kingdom's international customers! Most sleeves, deck boxes, dice, and other products are also av...
Tue, 12 Nov, 2019 at 1:09 PM
Can I see a scan of a card?
We are happy to offer scans of cards before shipping your order! Please note, we are only able to send scans of cards valued over $100 for NM condition; if ...
Sun, 27 Jun, 2021 at 12:58 PM
Does Card Kingdom have a program for wholesale/reseller customers?
Card Kingdom does offer a wholesale/reseller program. Apply for this program by opening a ticket here.  To apply, send us your state wholesale/reseller ...
Tue, 5 Nov, 2019 at 11:04 AM