Order Processing Time


Orders are typically shipped within 72 hours of the order being placed. While rare, the processing time may be extended. You will be notified via a popup in our checkout process, at the time of placing an order, if our processing window is extended beyond 72 hours.


UPS Worldwide Saver, USPS Express International, and DHL Express Worldwide orders placed before noon Pacific Time are usually shipped within 48 hours. 


Customs Taxes and Fees


All international shipments will be declared at full value (USD) and may be subject to local duties and taxes. Please check with your country's customs office for more information regarding possible duties and fees or shipping requirements. More information can be found here.


Customers are responsible for any duties and taxes incurred. Please note, if you refuse a shipment due to fees and it is returned to us, the return shipping cost and any associated fees will be deducted from your order's refund.


International Postal Tracking


All orders shipped internationally will have delivery confirmation.  The detailed level of tracking available may depend on the destination and the level of service selected. Please see your country's shipping details page (listed below) for information on which options are available at this time. Tracking information on packages shipped via Asendia may not update for up to ten days while the package is in transit to the nearest international distribution center.


Shipping Options


Below is a list of countries we are able to ship to. Please note that all delivery times are estimates and can vary depending on the destination and the postal service. We reserve the right to upgrade your shipping at no additional cost to you. 


United States Territories and APO, FPO, and DPO locations are considered Domestic shipping including Guam, Puerto Rico, Virgin Islands (U.S.), and American Samoa. If shipping here please enter your country information in the state code section during checkout and select the United States as your country. 


Argentina
Australia
Austria
Bahamas
Barbados
Belgium
Bermuda

Bosnia and Herzegovina
Brazil
British Virgin Islands
Bulgaria
Canada
Chile
China

Colombia
Costa Rica
Croatia
Cyprus
Czech Republic

Denmark
Dominican Republic
Egypt

El Salvador
Estonia
Faroe Islands
Finland
France
French Polynesia
Germany

Gibraltar
Greece
Greenland
Grenada
Hong Kong
Hungary
Iceland
Indonesia
Ireland
Italy
Japan

Kazakhstan
Latvia
Lithuania
Luxembourg
Macau
Macedonia
Malaysia
Malta
Mexico
Montenegro
Morocco
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Norway

Panama
Paraguay
Peru
Philippines
Poland
Portugal
Romania
Saudi Arabia
Serbia
Singapore
Slovak Republic
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey

United Arab Emirates
United Kingdom (Great Britain)
Uruguay

Vietnam


We are currently unable to ship to the following countries:

Afghanistan

Albania

Algeria

Andorra

Angola

Anguilla

Antarctica

Antigua&Barbuda

Armenia

Aruba

Azerbaijan

Bahrain

Bangladesh

Belarus

Belize

Benin

Bhutan

Bolivia

Botswana

Bouvet Island

Brunei

Burkina Faso

Burundi

Cambodia

Cameroon

Cape Verde

Cayman Islands

Central African Republic

Chad

Christmas Island

Cocos (Keeling) Islands

Comoros

Congo

Congo, Democratic Republic

Cook Islands

Cuba

Djibouti

Dominica

East Timor

Ecuador

Equatorial Guinea

Eritrea

Ethiopia

Falkland Islands

Fiji

France, Metropolitan

French Guiana

French Southern Territories

Gabon

Gambia

Georgia

Ghana

Guadeloupe

Guatemala

Guinea

Guinea-Bissau

Guyana

Haiti

Heard and McDonald Islands

Honduras

India

Iran

Iraq

Israel

Ivory Coast

Jamaica

Jemen

Jordan

Kenya

Kiribati

Korea, North

Kuwait

Kyrgyzstan

Laos

Lebanon

Lesotho

Liberia

Libya

Liechtenstein

Madagascar

Malawi

Maldives

Mali

Marshall Islands

Martinique

Mauritania

Mauritius

Micronesia, Federated States of

Moldova

Monaco

Mongolia

Montserrat

Mozambique

Myanmar

Namibia

Nauru

Nepal

Nicaragua

Niger

Nigeria

Niue

Norfolk Island

Northern Mariana Islands

Oman

Pakistan

Palau

Palestinian Territory

Papua New Guinea

Pitcairn

Puerto Rico

Qatar

Reunion

Russia

Rwanda

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and the Grenadines

Samoa

San Marino

Sao Tome and Principe

Senegal

Seychelles

Sierra Leone

Solomon Islands

Somalia

South Georgia and the South Sandwich Islands

Sri Lanka

St. Helena

St. Pierre and Miquelon

Sudan

Suriname

Svalbard and Jan Mayen Islands

Swaziland

Syria

Tajikistan

Tanzania

Timor-Leste

Togo

Tokelau

Tonga

Trinidad and Tobago

Tunisia

Turkmenistan

Turks and Caicos Islands

Tuvalu

Uganda

Ukraine

Uzbekistan

Vanuatu

Vatican City State

Venezuela

Wallis and Futuna Islands

Western Sahara

Yemen

Yugoslavia

Zambia

Zimbabwe