Website and Account Guide

What is your mailing address?
Our mailing address is: Card Kingdom 5105 Leary Ave NW Seattle, WA 98107 When shipping your package, please make sure to include the department yo...
Sun, 20 Oct, 2019 at 2:07 PM
What is your return policy?
If you wish to make a return, please contact Customer Support within 48 hours of receiving your order. Requests will be evaluated on a case-by-case basis; i...
Wed, 22 Sep, 2021 at 10:19 AM
What do the different Order Statuses mean?
Ready - order is ready to ship in the next shipping queue. Queue - order is on the shipping floor - this is the final step before order completion. Co...
Mon, 1 Nov, 2021 at 5:26 PM
How do I check my order and sales history?
Customers with a Card Kingdom account can use the following links to check their order history: Purchase order history (selling cards to Card Kingdom): ...
Mon, 11 Nov, 2019 at 2:18 PM
Why is my shopping cart empty?
Your shopping cart is stored with a web browser cookie and is tied to the specific computer where you were modifying it. If you are at a different computer ...
Fri, 16 Apr, 2021 at 3:27 PM
Card Kingdom Privacy Policy
Card Kingdom Privacy Policy Overview  As a customer of Card Kingdom, we take the protection and proper use of your personal information seriously and are...
Sun, 20 Oct, 2019 at 2:19 PM
Do you offer phone support? What is your phone number?
The customer support team can be reached by calling 206-523-2273 and selecting option #1.  Our customer support phone line is open daily between the hou...
Sat, 15 May, 2021 at 10:18 AM
Unclaimed Property
If Card Kingdom acquires unclaimed or abandoned physical property, we will attempt to get the item(s) reunited with the rightful owner. Unclaimed cards/item...
Sun, 27 Jun, 2021 at 12:52 PM
Can I cash out my store credit or transfer it to a different account?
Store credit cannot be cashed out and is not transferable. Store credit does not expire and can be used to purchase anything on our site, including gift...
Mon, 1 Nov, 2021 at 5:34 PM