Website and Account Guide

What is your mailing address?
Our mailing address is:    Card Kingdom  14640 172nd Drive SE  Monroe WA, 98272  USA     When shipping your package, please make sure to inclu...
Mon, 11 Mar, 2024 at 9:06 AM
What is your return policy?
If you wish to make a return, please contact Customer Support within 48 hours of receiving your order. Requests will be evaluated on a case-by-case basis; i...
Mon, 23 Jan, 2023 at 1:05 PM
What do the different Order Statuses mean?
Queue - order is on the shipping floor - this is the final step before order completion. Completed - order has been shipped. Canceled - order has been...
Wed, 15 Nov, 2023 at 11:18 AM
How do I check my order and sales history?
Customers with a Card Kingdom account can use the following links to check their order history: Purchase order history (selling cards to Card Kingdom): ...
Mon, 11 Nov, 2019 at 2:18 PM
Why is my shopping cart empty?
Your shopping cart is stored with a web browser cookie and is tied to the specific computer where you were modifying it. If you are at a different computer ...
Fri, 16 Apr, 2021 at 3:27 PM
Do you offer phone support? What is your phone number?
The Customer Support team can be reached by calling 206-523-2273 and selecting option #1.  Our Customer Support phone line is open Monday-Saturday betwe...
Fri, 9 Feb, 2024 at 12:22 PM
Unclaimed Property
If Card Kingdom acquires unclaimed or abandoned physical property, we will attempt to get the item(s) reunited with the rightful owner. Unclaimed cards/item...
Sun, 27 Jun, 2021 at 12:52 PM
Can I cash out my store credit or transfer it to a different account?
Store credit cannot be cashed out and is not transferable. Store credit does not expire and can be used to purchase anything on our site, including gift...
Mon, 1 Nov, 2021 at 5:34 PM
What are your operating hours?
Our Card Kingdom Fulfillment Center is open from 6:30 a.m. PT to 11:30 p.m. PT. This includes our Grading and Warehouse teams. Customer Support is available...
Mon, 25 Sep, 2023 at 11:19 AM
Does store credit expire or are there any restrictions on using store credit?
Store credit does not expire and can be used to purchase anything on our site. Store credit cannot be cashed out and is not transferable. 
Tue, 31 Oct, 2023 at 10:02 AM