Card Kingdom Support
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206-523-2273
Knowledge base
FAQ
Shipping Questions
10
When will my order ship?
My order has shipped. When will it arrive?
Will my shipment have tracking?
Where can I view my tracking link?
Why is my tracking link not working?
View all 10
Release Questions
6
My order has prerelease items and non-prerelease items. Do I have to wait for it to ship?
If I cancel now and reorder later, will I get the same price?
Why are there different ship dates listed for prerelease orders?
When will my prerelease order ship?
Will my future prerelease order ship early?
View all 6
Website and Account Guide
12
What is your mailing address?
What is your return policy?
What do the different Order Statuses mean?
How do I check my order and sales history?
Do you offer phone support? What is your phone number?
View all 12
Buying Cards
24
I ordered the wrong thing. How do I cancel my order?
What should I do if my order has not arrived?
Can I change my order before it ships?
My cards arrived in a condition other than what I was expecting, what can be done?
What do I do if something is missing from my order?
View all 24
Selling Cards
22
How can I ship my cards to you safely?
My order is complete. When will I be paid?
How long do I have to send you the cards?
Do you contact me with the grading results before completing and paying for my order?
I’m a first-time seller – How do I sell my cards?
View all 22
Shipping Rates and Details
4
Domestic Shipping Information
Domestic Shipping Information - PO Box, APO, FPO, DPO, AK, HI, US Territories
International Shipping Information
How Do I Get Free Shipping?
Promotions (WIP)
0